Privacy Policy
1. Information We Collect
We collect the following personal information:
- Phone Number: To send you SMS notifications, updates, or promotional offers.
- Email Address: To send you service-related communications or promotional materials.
2. How We Use Your Information
Type of SMS communication: If you have consented to receive text messages from AIRE FREZCO, LLC, you may receive text messages related to Internal communication with employees regarding their schedules, appointments, and any work-related issues. External communication with our clients to communicate, services, installations, and troubleshooting.
We use your personal information for the following purposes:
- To communicate service updates, appointment reminders, or relevant offers via SMS or email.
- To provide customer support and respond to inquiries.
- To send occasional marketing messages, with your consent.
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- With trusted service providers who assist in delivering our services (e.g., SMS or email platforms).
- If required by law or to protect our rights and comply with legal obligations.
SMS Terms and Conditions
Information obtained as part of the SMS consent process will not be shared with third parties.
4. Opting Out of Communications
Standard SMS messaging Disclosure: You can opt out of receiving marketing messages and data at any time: for assistance, text "HELP" or visit our website, www.airefrezco.com.
SMS: Reply “STOP” to any text message you receive from us.
Email: Click the “Unsubscribe” link at the bottom of our emails.
Please note, that opting out of marketing communications will not affect service-related messages (e.g., appointment confirmations).
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Withdraw your consent for marketing communications at any time.
8. Updates to this Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Phone: (682) 256-3401
Address:
7104 New York Ave.
Arlington, Texas 76018